Hello...Craig Rusin was recommended to my by my boss. She had such a great experience and refered Craig to me. I couldnt have asked for a better sales guy! Craig was very patient with me..I think I test drove 5 different cars that day. He never made me feel rushed or impatient with me. He was very knowledgeable about the cars I was test driving. I finally picked the car I thought was the car for me. Well at the delivery of the car I realized didnt have keyless entry (which I guess I was so happy didnt realize it). I was vey bummed I know it's a little perk but ment alot to me to have it. I drove the car home kinda bummed out. I slept on it prayed about it! Called Craig the following morning told him my concern. I asked could I bring the car back and get one with keyless entry. He worked his magic called me back a hour later and told me come get your NEW car. I was so happy that Craig went through all the hoops he had to..to make sure I was happy with my car. Craig went ABOVE and BEYOND for me and I really appreciate it! I dont know If I would had went to a different dealership that this would have happen. Thank you Craig! I make sure I refer all my family and friend to CB toyota and to see Craig Rusin he's the guy that's going to make it happen for you. I get all my maintance done at CB toyota. After the experience I had with Craig Rusin..I hold the dealership close to my heart :) Thank you again Craig Rusin and CB toyota for making me a proud camry owner!!!