I have been to this location a couple times before. Today I had to do a 3 hour Glucose test. I tried to make an appt online but there were no appts available in the morning and I had to fast for this type of lab. I called and they were really nice and stated they take walk in's. I decided to go around the time they opened 7 am. I got there at like 7:05am. I expected a line of people because it was a Monday and I wasn't expecting I was the only one who had some type of fasting labs. There were about 15 people in line. I was hearing complaints of a couple people who made appts and wanted to just bypass the check in line. It was silly to me that they couldn't wait to just write their name and let the staff call the patients with appts first, they immediately started complaining. Calm down people. Everyone in line was checked in by 7:10. The two people complaining had appts at 7:15am. They made that vocal. They maybe waited 6 min after their scheduled appt to go back but in that mean time it wasn't like the Phlebotomist were not taking anyone back they had already taken about 3 people back. I was brought back a little before 7:30 (I didn't have an appt, so after check in the wait was not bad). Throughout my 3 hour visit, I waited in the wait room, staff greeted patients in a friendly matter and answered all there questions. Even politely kept calm during someone complaining and raising their voice about a billing issue which I know they had no part of. A staff member even assisted in cleaning up a toddlers vomit and stopped and even asked the mother if the girl was ok and needed anything. I had 3 different Phlebotomist draw my blood today. All were professional and polite. Patricia was adorable, grandmother like. I will definitely return for any future lab work.