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  • I am writing this review prior to even going to this facility due to the unreasonable experiences I have had. My insurance recommended DSR due to the cost. Great! I was excited. When I called to make my appointment , I called twice during business hours with no answer, not even an answering machine. When I finally got to speak with someone I was immediately put on a 20 minute hold, only to find out when the person FINALLY took my call my order had been lost. Fast forward two days, I call to reschedule, another 20 minute hold followed by another lost order. I finally get the order & not only was there no answer again, but another 15 minute hold when I got connected, and an additional 2 week waiting list for a simple X-ray. I highly recommend if you need something done quickly to go elsewhere as this business is either too busy, or there is simply no sense of urgency. After reading other reviews I am considering going elsewhere as people are reporting long wait times at their facility itself.
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