I went in today and I was amazed to be taken back for my appt on time. That hasn't happened at any dr's office in years. The assistant and doctor were both great and they removed 2 moles right there on the spot even though my appt was for a general check up. I expected them to tell me I had to come back at a later date for that since it seems like most doctors want to get you to come in 3 times for one thing. A+