Do not order online!
Excited by the reviews here, I placed an order on EatStreet. I arrived at the restaurant about 35 minutes after placing the order (the system quoted a 20min prep time). However, when I got there they did not recognize my name and tried to take a new order down. I finally noticed a ticket on the counter with my phone number on it, so I pointed to it. They then told me "20 minutes" and walked away. They had not even sent the order to the kitchen to be prepared! When I complained, they pointed to the fax machine and told me it was broken, and that they aren't taking online orders. Even so, their website and accounts are still active. A full hour after leaving work I got home with my food. I'd hate to see what happens with phone orders given how difficult it was to communicate when in person.
The food was actually pretty good, though that might have been influenced by my hunger after waiting so long. The biryani was definitely more Bangladeshi, which was really nice to have. I enjoyed the curry I ordered, though it was a bit thinner than I am used to. I would usually be happy to go back based on the food and prices. However, thanks to the abysmal customer service I won't be going back any time soon.