Let's talk about the service. My friend and I came here for lunch on Tuesday. There were a lot of empty tables when we dined in. We thought we were going to have a good experience dining in since the waitress was constantly checking up on us to see if we were ready to order.
We ordered the classic sirloin, Asiago chicken bow tie, and grilled chicken quesadilla. The waitress informed us that we were going to get the quesadilla first (since it was our starter). The server came and brought us our mains. We questioned where our starter was. Not sure if they forgot about it, but the server brought our grilled chicken quesadilla a few minutes later.
Half way through our entree, the waitress gives us our bill and the dessert menu. One of the reasons why I come to Jack Astors is to have their delicious sundae. Since our bill was already totalled, my friend and I decided not to get any dessert since it was too much of a hassle. We felt rushed devouring our food and did not enjoy it as much as we wanted. We didn't understand why we were given our bill while we were still eating. We assumed that the waitress was leaving and wanted to check out. However, that was not the case. After we finished our entree, the waitress was still serving other customers. They need to work on their customer service. Will I come back? Maybe, maybe not. But will definitely not come back to this location.