I had a groupon (a gift from my son) for a massage at the Tivoli location. I arrived on time, the massage therapist did not. She began 10 minutes late and ended 10 minutes early so I did not receive a 50 minute massage. The therapist was in a huge hurry to get done and it was an awful experience. When I check out, I was told that they would honor my groupon this time but not again as I was already a customer and groupons can only be used once. The fine print on my groupon said "new and existing customer" could use this groupon. Last time i visit them.