I called EZ-Flow plumbing to get a toilet fixed and drain pipe in bathroom sink to be replaced. I asked the plumber to not come before 4pm. They said no problem, after 4pm we will be there. The day of service he called at 3:35 and said he was outside. For the sink he looked at it and said, "That's a lot of work." He then proceeded to tell me they would need to rip the sink off the wall and that I would need to hire a handyman to repair the wall. I told him to forget about the sink to look at the bathroom toilet. He looked at the toilet and said this needs to be completely rebuilt. The plumber then proceeded to tell me the parts I had were crap and he would need all new parts. After going back to his truck for 10 minutes to look at "his book" for pricing he came back and quoted me $227.31 to fix ONE toilet. I told him I can go to home depot and get a new one for less. He left and emailed me a quote. The plumber that came to my house had zero customer service skills. The next day I figured out how to fix the toilet after buying a $19.99 fixing kit at home depot. Before approving this company to do work at your house, research, review and see if you could do it for $19.99 instead of $227.31!