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  • Rarely am I so disgusted that I am moved to write a negative review on a place like this but I very their business practices are so dishonest I feel I have to let everyone I possible know. Negotiated a one pay lease on a Saturday for a G37. Was going out of town so it made sense to pick up the car on Wednesday. I was given the lease paperwork Tuesday with all of the numbers and a pick up date of Wednesday at 5pm. Long story short, the lease numbers (sales and residual) varied by 1-2,000! The finance manager Sam may be one of the most revolting human beings I have ever met, telling me to "Be quiet so he could think" and going on and on about how Infiniti changed the numbers and he had to "find that money somewhere". Bottom line, they would not sell me the car for the ammount negotiated and I walked. Keep in mind I was not asking for anything extra, I just wanted the lease deal I had in writing and negotiated. You would think that when the numbers changed at 9:30 am (if that was truly the case) that they would have called me during the 7 hours before I came in. I can see why car dealers get a bad reputation....if that isnt bait and switch, I dont know what is. Ended up with an Acura. Better deal and the dealership checked their ego at the door. I would have given zero starts except 1. You can't and 2. I felt bad for my salesgirl. Stay far away. There are so many other choices out there. You dont need their "customer service"
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