At first I hesitated to switch barber shops but I am new to the NE and thought to give this place a try. The customer service was great, the atmosphere was clean and exciting, the music was great. The barber I has was friendly, professional and had very good hands. This is the first "fade" I have ever had and now will not be the last. The hot cream with sharp razor gives the cleanest cut. I found the price to be on point especially compared to other chain barber shops.