About: http://data.yelp.com/Review/id/En2fRnejluZPY8kmgpFW6A     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I used to love this place. My buddy and I work downtown several days a month and at least 2-3 times a month would have lunch here. In the past the food has been quite good and the service quite good as well. The strange thing is that if you want extra noodles their policy is to wait until you are "halfway" through your meal before they'll bring the extra noodles. In the past I've just asked they be brought with my meal because I don't want to have to wait when I'm ready for the extra noodles. This shouldn't be a big deal. We are talking noodles, not brain surgery... So today, my friend and I sat down to order and learned they were not serving anything from their Italian menu due to "technical difficulties." Then they pointed out that they are not serving the bottom half of their Japanese menu. So literally there is only 25% of their regular menu available. My waiter turned in the order, along with the request that extra noodles be brought at time my meal delivered. This is when things went off the rails. A man sat down and asked if he "could speak to me about my order." He introduced himself as the general manager and proceeded to explain their policy of not bringing out extra noodles early. I explained that I've done it that way before and he told me I had not. This wasn't true because I know I've done it. We are going back and forth and I'm incredulous because here I am, a regular repeat customer, who is only asking for extra noodles to be brought with my meal. I said "fine, don't bring them." He left to speak with the chef. Then he came back to my friend and ask if he wanted to cancel his meal too. My friend was confused as he had not ordered extra noodles. The GM then explained he had cancelled my lunch order. That is to say that not only could I not get extra noodles served at the same time as my meal, I couldn't get any meal. We ended up leaving. At one point during this whole conversation the look on the GM's face was such that I didn't know if he was going to scream or get physical. I wasn't yelling, I wasn't rude. I simply said either bring them with my meal or don't bring them at all. I was willing to accept their silly policy. I eat out a lot and go to a ton a different restaurants. This was absolutely the WORST treatment I have EVER had by anyone at a restaurant (or other establishment for that matter). I'm thinking of ways I can give him the benefit of the doubt and chalk it up to having a bad day. But I really can't think of any reason that justifies such horrible behavior. I'd like to go back because I like our regular waitstaff and the food is good. But with this guy as GM I don't see ever going back. Again, the waitstaff is terrific and none of this blame falls on them. This is the manager's issue. He might want to take some anger management classes. I'm still a little in shock that I was treated this way in a restaurant I've eating at well over a dozen times in the past 6 months.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 105 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software