Definitely Debra did the save the dates for our wedding. I was running behind and asked if they could be rushed. The nice woman who helped said no problem. She was very helpful and we settled on a nice design and product.
When I went in to pick them up the nice lady who helped me was not there, Debra was. My order was completely wrong. They were the wrong shape and size and on the wrong paper. The envelopes were 5 x 7 and the save the dates were 4 x 6. After Debra scolded me and blamed me for the mistakes that were made beause I waited so long to order, we came to a solution. It was not what I ordered or what I wanted, but at least she made them the right size for the envelope. I went back in a few weeks later for something else, Debra was there and she was rude again.
I notice she has a lot of good reviews and the mistakes that were made on my order probably are not the norm. What does seem to be the norm is that she blames her customers for her mistakes. She responded to the review I posted on wedding wire with an insult about me. That made me want to look at other reviews. Every negative review I see for her has a response insulting the customer or blaming someone else for her mistakes. Mistakes are a part of life, everyone makes them but I do not want to do business with a company that blames their customers for their mistakes.
Say your sorry, fix the problem and smile and errors will be taken in stride.
Use Definitely Debra at your own risk