This store is horribly mismanaged. Twice I have been into the store and had to wait for over 20 minutes to get a breakfast sandwich. Today I walked in at 6:30am and after the person in line before me was served the clerk disappeared for about 8 minutes, then finally came back to take my order. Perhaps he needed a bathroom break, but on a Saturday morning they should have had someone else up front.
It seems like they focus more on the drive through--just like my first visit, I stood at the counter for about 10 minutes after my order was placed and didn't get any attention until i asked how much longer it would be. Had to show them my receipt as they didn't even know what I had ordered so I had to wait more for them to get the order started.
While waiting I saw an employee stir coffee for a drive through order with a spoon, throw it down on the counter, then stir a separate coffee with it later on. Gross.
Finally got my order and my "crispy hashbrowns" tasted like mushy grease soaked cotton balls.
I don't do fast food much, but I know that it can't be normal for it to be this bad.