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| - My friend and I stopped in for a manicure and pedicure. We were shocked by the cost of the services, but understood that this was the Strip and the pricing was, somewhat, to be expected, and proceeded with our services. My friend had a shellac done on her nails and was satisfied with both her nails and her pedicure. As for myself, I didn't have the same technician she had. The story of my experienceis rather long and totally crazy, so I will condense and share the highlights......in spite of claiming to have 48 years of experience, my technician had no idea how to handle my nails, and seemed quite inexperienced at doing an acrylic fill. (Once she noticed how bad her work looked, she attempted to tell me that the fill portion is going to not match the existing acrylic because it was a different product than what had been on my nails. In other words, she did nothing to the old acrylic to prepare for the fill. I explained this to her and explained what technicians typically did prior to a fill, but she basically let me know I didn't know what I was talking about.) I explained ahead of time that some of my nails were separating from the acrylic, which is common as the nails grow out, and would need to be glued or grinded. She ignored this each time I mentioned it. When the job was "complete" I mentioned it again. She attempted to dismiss my concerns, but I showed her the issues. She hesitantly pulled out the grinding tool while reminding me she had only charged me for a fill...not a new set. Needless to say, I spent the rest of my visit in Vegas gluing my nails down each day so I didn't lose them. The fill looked horrible, and I had to get the job redone as soon as I got back into town. Oh, and the pedicure....I had red polish all over the skin on my toes. She covered it up as best as she could with oil. We expected higher prices than we pay at home, this is The Strip, after all, but for $200 this is absolutely NOT the LEVEL of service I expected to receive. My technician was well versed in upselling and using words to make you think she knew what she was doing and you didn't know what you were talking about. I would stay away from this location if this is the level of service one can expect to receive.
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