It saddens me to have to give one of my favorite brands only 2 stars. But this location sure does not represent what you'd expect from a higher end store, even the outlet. Disorganized and untrained employees including management staff for one. And honestly from a long time juicy customer, their sales weren't all that much better than what the website is currently offering. Only 2 cash registers open, and no one offered help. Ill check the other outlet location before returning here.