If I shared all of the issues, it would be hard for some to believe. Years of paying for upgraded packages - and always on time - and the Company has simply devolved with increasing problems. Inaccurate billing, long phone wait times, spontaneous service disconnections, missed appointments, and lousy, expensive service. And they want us to pay for a box for every tv now? Goodbye Cox. You'll be Mountain Bell soon - extinct. Moving to Dish.