We have been to Oregano's in the past at other locations and have always been happy so we were excited that one was opening up in Surprise. We went on a Sunday afternoon and were seated immediately because we chose to sit on the patio. The patio was nice, but I think there was only one waitress for the entire patio which means we waited a while before we could order drinks. Also, there were a lot of flies on the patio. The waitress was nice and we were ready to order once she got to us. It took about 40 minutes to get our food after ordering, but my daughter ordered a calzone which we didn't realize takes longer to cook. I got the meatball sub. It was only ok. There wasn't much sauce on it at all so I used the cup of sauce that came with my daughters calzone to help with the dryness factor. I liked the coleslaw that came with the sandwich. The fries were good. My husband got the stuffed Italian sub. He liked it, but he asked for the giardiniera on it and they forgot it. He got the sweet potato fries which have cinnamon on them - they are delicious. My daughter liked the O'zone calzone. Drinks took a little long to fill and service was a bit slow. So far, I'm disappointed. I was expecting a better experience from Oregano's.