I have stayed at the Concourse three years in a row for an annual conference. I use a scooter or a wheelchair to get around so accessibility is very important to me, The Concourse is the gold standard of accessible, in my opinion, In three years I have found not even one area I cannot access, the staff has been not simply professional but cheerful and eager to help. Our room was spacious, clean and very comfortable. We had a piece of rented medical equipment delivered to the hotel in advance of our arrival, and it was set up in the room within minutes.
This year the new small plate format of the restaurant's dinner menu was delicious, I had only ever had foie gras in pate form so the torchon was new to me. Who knew, when they say like butter they really mean it. The lunch buffet was great and the beer cheese soup was alone worth five stars.