I love my gal that chops my hair. I am obviously being a bit colorful with "chop" ... it is just that I have a lot of hair. Over the years, Lettie has been only one that ever has been able to tame the beast with her style of cutting. My only complaint is the price which is very, very high for the area. Only bright side of the high price ... the place is never crowded! but I will say, if she or the place increases much more in price ... I will eventually have to find another option.