OK. I've read some of the reviews here and I see a lot of complaints about service. Let me give you the real deal.
Why should you listen to me? I travel to Phoenix a lot for work. I eat a lot of sushi. Go ahead, think of another sushi place around. OK, have you thought of one? Well... I've probably eaten there and this place is better. Why? Sushi quality is top notch and prices are lower than they should be and slightly lower than the average sushi joint. Now, if you're thinking of a restaurant with a $100 piece of nigiri then no, I haven't been there and it may be better. I go to normal priced sushi joints. The only downside to this place is that they don't have fresh wasabi. What's that? Fresh wasabi? Yes, many sushi places won't have it on the menu but will sell you some for a buck or so. Go fresh. I'm sorry to anyone who feels I just gave away a sushi secret., myself included. Maybe I'll delete that part later.
Anyways, after eating here a good 15-20 times, I can confidently state that the service is fine. Only one time did I have poor service. The reason that you may have poor service is because this place gets packed and there's a line waiting to get seated and to eat. The staff is then overworked. Should they have more staff on hand? I don't know. I'm not a restaurateur. Bet you didn't know that word didn't have an 'N' in it Me neither until now. Point being, it is what it is. You don't like it. Don't eat here when it's packed. They're also the kind of place that will close early when everyone has left. You know what? I like that. Sure it can be inconvenient for you, but they probably have a better quality of life because of it and we can all learn from that.
I only wish this place was closer to my home. Like 2500 miles closer.