I prefer to order my food over the phone, and it really takes a little less than 10 minutes for the food to be ready. I find it weird that there are two areas to dine in yet everyone's seated in view of the counter. I wonder if people just aren't allowed to sit in the bigger room?
Anyway, my favorite is the kalbi plate. The sour kimchee obviously came from a jar (I forgot what the brand is) but I still enjoy it very much. I had the local plate before and I only liked the spam musubi. I also like their adobo omelette...sometimes. It can either be tasty or too dry and bland. 50/50. It's probably a good idea to ask for extra adobo sauce to guarantee flavor.
I gave up on trying any other items on the menu because they never seem to have anything. No oxtail soup, no laulau, no bbq pork.. dang it! So I just go for the Kalbi plate or an adobo omelette if I feel like enjoying leftovers.