We eat at Fridays because of the rewards. It's not the first place I think of going but if I have a buy one get one free dinner I'll go. The past few visits the food has just been ok. Our last visit my husband ordered french onion soup. It never came so he asked twice about it. Finally, after he finished his entire meal, it showed up. He had a bowl of broth with two bread slices and very little cheese. Not the oozing over the bowl cheese...just small amount on the bread. NO ONIONS! We had a free dinner because of our rewards and a free birthday dessert so I couldn't complain. If we were paying full price for this meal I would have been super unhappy. Don't bring us in on coupons then serve us a crappy dinner!