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| - This "Steakhouse" is a huge disappointment!!! Me and the Other Half (OH) have a standing Date Night every Friday and we love to try new and/or go back to local favorite places. He also loves to watch Food Network, has learned a lot from it and is now an excellent cook, thank Heavens! Point is we are adventurous eaters and usually avoid chains. This restaurant has just proved once again why!! The OH wanted steak though and didn't feel like traveling very far tonight, this restaurant is close by.
It was busy but we were seated within the estimated 20-25 minutes. After being seated, we were handed a typical chain restaurant "Specials" menu loaded with pictures of their offerings along with a heavy leather bound novella of a menu, overkill, both are bad signs of what is to come.
The waiter was timely, friendly, attentive, took our order right away and kept us well stocked on the drink refills.
The starter Kettle Chips were decent but overly salty. THIS was the best part of our meal!!
Our entree was the Porterhouse for 2. It seemed like a good deal for all you would be getting.... The green salads were obviously bagged salads that they add a little onion, cheese and croutons to. My lettuce was brown, I don't mean slightly! How could someone miss that, seriously? It showed a total lack of interest or care to serve anything that even looks appetizing. After alerting one of the many waitstaff zooming by, they brought me a new salad. Next, for our entertainment and fine dining pleasure, a lackluster presentation took place right at our table, steak sauce was mixed with rosemary, garlic and ?? This sauce was way too garlicky, we did not even attempt to garnish our steaks with it after taking a good whiff. Now onto the entree, still hopeful, but alas, disappointment galore! The Porterhouse requested preparation medium, was so undercooked, especially by the bone, I think that steer was still crying!! We could only stand to eat the edges of which was mildly enjoyable but over seasoned. The OH's green beans were a mystery khaki green/turd brown color and reportedly cold on the inside; he asked me to taste one, mustering up a tiny bite forced all the liquid inside to unexpectedly burst out and run down my chin, disgusting!! We guessed that those beans either sat too long after being blanched or had some frost-bite. In addition, the sweet potato was covered with so much cinnamon it was inedible!!
While we sat for a bit, staring at this sad meal, the waiter came to check on us. Once we pointed out the errors of their kitchen staff's ways he offered to put the steak back on the grill. Really??? Anyone who knows anything about steak, should know that re-firing toughens up the meat. No! We don't want rubbery steak, thank you very much! The manager came by next and the OH asked "Does this steak look medium to you?" "No", he sheepishly admitted, "It looks rare". He tried to make amends by asking if we wanted something else or a re-order....We thought maybe they could get it right the second time around, we were sadly mistaken...
My Filet side was closer to medium but the sirloin side was just as rare as before! The green beans were a lovely bright green this time but barely warm. My beautifully baked sweet potato was much better but only because they brought the butter and cinnamon on the side so I could apply it to my liking, duh!!
In the end the manager never came back, the waiter offered a take home container but the OH, apparently frustrated, refused. The waiter came back once again, dropped off a check, said nothing and would not make eye contact. We do not hold the waiter responsible for this atrocious meal. At least the manager realized what part of the meal was barely acceptable to charge for, the bill only included the soda and Kettle Chips. Lesson learned cruel chain restaurant world, we will NOT be back!!
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