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  • Yesterday I surprised my husband with a date night to your Stonecrest location. With small kids, and three home businesses, this is not a normal thing for us. We were greeted sincerely and warmly and shown immediately to a table. Our server, Casey, was sweet and genuine. She was informative and attentive, even as more people were seated in her section. My husband ordered the chile-rubbed delmonico, medium-rare. When it came, with its huge loaded baked potato side, he got a few bites in and realized it was quite rare, more than he was comfortable with. We never send food back. Ever. But it was just too rare. We asked Casey if it could be cooked for a few more minutes and she could not have been more apologetic, even though it clearly wasn't her fault. When it came back out, the manager Matt brought it to the table with another loaded potato, and asked my husband if he wouldn't mind checking the center for done-ness. My husband said it looked great, even a little bit overdone, but that it was totally fine. Matt checked the inside himself and said it was definitely now overdone for medium-rare and offered to make another. We declined, as this one was still bound to be tasty anyways. Matt insisted on compensating us with dessert, since the order had been wrong twice. We told him that wasn't necessary. However, when our bill came, he had actually removed BOTH of our desserts, something we never would have expected!! What he couldn't possibly know, is that eating at this restaurant is a financial stretch for us. I had been saving change out of my coin jar for months just to do this, and with drinks and dessert the total came to $2.00 under what I had to spend, and that was without leaving a tip. When he removed the desserts, it brought the total down enough that I was able to leave our amazing server, Casey, a much larger tip than I normally give, because I was also once a new mom serving tables. She was also just that good, and she deserved it. My total was now less than $2.00 over my budget - something I could totally live with! It made me so happy to be able to tip a great server like that. Matt and Casey are great assets to your place of business. The next time we are looking for a great place to eat, you can be sure we will be looking back there again, but only if I can be seated in her section!
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