Friendly staff and food is still ok but the new "assembly line" concept just doesn't work for their food. Was a big fan of several items on the old menu--without many substitutions--but now I have to try to recreate them on the fly and always forget something. Maybe there were a lot of customers with too many substitutions or complaint about ingredients so this new way makes some sense, but for customers like me I don't see how the new assembly line concept adds efficiency. Not to mention the meats come out cold. If maybe they took their 3-4 most popular items on the old menu and you could just order that (in addition to the assembly line) it might speed things up. But I don't like the switch and don't see how it helps efficiency, while quality drops.