I've filed with this company for the past 4 years, and every year they ALWAYS get me a great return!
With that in mind, their customer service is mediocre.
The day after Selwyn helped prepare my return, I had an important question. So I called a couple of times, left a voicemail, and even spoke to a woman named Katelyn that said Selwyn would return my call.... And he, nor anyone else on his team, never called me back. Given that I'm a returning client, have referred multiple clients and I paid him $300 to file my taxes this year, you would think he could return a call...