I was here for makeup and hair trial. My makeup lady was sweet and nice. She spent more time and very patience with me the entire trial. I would love to give her 5 stars. On the other hand, my hair trial was not pleasant. The hair when it came out wasn't bad but it is really not the way i want it. My hair lady doesn't seem like she interested in my concerns. All she did was followed the pinterest picture that i showed her. And she also work on another customer when i was there to. I want to try another style but when i look around she wasn't there. And she will charge me another $50 if i want another trial. Sorry, for me customer service is number one that i pay attention to.