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  • Snuck away from work because I was craving a latte and the deliciousness of an Einstein speciality bagel this morning. I typically can get in and out of these places in about ten minutes tops, but they were slammed this morning. And that's okay! I worked as a breakfast waitress for 3 years, so I more than understand the busy morning struggle in the food service industry. BELIEVE ME people, no one working in a breakfast establishment cares about your petty problems. Ever. I gave them my order and waited about ten minutes before a handsome black guy came out and told me they were out of the bagel i wanted. totally fine. reached a compromise together. waited ten more minutes. I heard the barista call out my name and gave a bag to another lady in line with my same name, even though the lady was -at least- 6 people in line behind me. I continue to wait ten more minutes. As this point I have been waiting in Einstein's bagels for upwards of thirty minutes. When I addressed the issue to the counter, the girl in the hat admitted she must have made a mistake and then walked away. AGAIN, totally fine. it happens. My problem is that the ONLY worker who cared to remedy the situation was the handsome black guy. No one was helping him take the weight off of all his orders he was making.The manager himself didn't even seem to care. My problem was not with the mishap, but with the lack of team work I saw at this location. If the manager or corporate is reading this, please find said handsome black guy and give him a raise or something, because he made my morning so much better. I still love Einstein's and obvi I'll come back duh.
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