This review is strictly for Jeff at Southwest Bicycles. Here's the short story...
I was road bike sprinting "Lance" HARD & when my gears/chain slipped I crashed bad. I hit the road face first, knocked (the F) out, brokend helmet, yada yada yada. I never met Jeff before but when I woke up Jeff was there taking care of me and had gotten medical help ASAP.
I re-met Jeff weeks later & he gave me closure to the events during & after the crash. A person like Jeff is not just another great bike shop guy, he's more like a first responder, a life saver in anyones time of need.
I hope this review does not sound surpufulous. It comes from the heart with all sincerity. Jeff, again, I can never thank you enough fine Sir.