I had just purchased a new home, and wanted to get a security system installed. I checked all the usual ones, and even asked for a consultation. I was pushed around so I went to Yelp. I found JPG and gave them a call. Within a short time I had made and appointment. Jim came by and walked through my home, and explained what he would recommend and then asked me my concerns. He was very thorough and I felt in good hands. Technician came out and went over everything he was going to do, and also asked me about my concerns. Both men were great, explained everything, how to use the equipment. One of the biggest take always were both the owner and the technician took the time to make sure I was comfortable, knowledgable of what I have and if there were still any concerns to call anytime. Only 5 stars, or I would give more. Very happy with what I asked for and received.