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  • Oh, Kwik Tow... I called in, being very polite because a car had parked illegally in my spot at my place of residence. They told me it was shift change but I was first in line after shift change. After waiting about 45 minutes with my vehicle parked outside the protection of my property gates, I called to get an ETA. The call dropped so I called again to make sure they processed my request. Driver never called so after 20 minutes my fiancĂ© called again and spoke to "manager" Amy. We were rudely informed that this was the 3rd time they received a call from us asking for an ETA. which is correct. It took 3 calls to get an ETA. we were then informed that we were 3rd in line, after being told prior that we were first. After an hour and a half I am still waiting and writing this review. Also don't call for an ETA because they'll apparently bump you down in line every time you call. The only reason I haven't cancelled my request is because I want my spot back. Edit: the vehicle is gone now. Thanks for nothing Slow Tow.
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