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  • This was our second visit to the grand lady on the mountain side. We were here two years ago, and for the most part we had the same great experience. The location is great and the spa is nice, pool better. It was packed now in November so you better get to the pool early because there are more guests than seats. We have never tried the food, as Scottsdale has so many great places. That and the complaints about the high prices, encourage us to go off property. The check in was great, we were disappointed to find that Starwood Gold status gets you a lot less here than other Starwood properties. Gym fee etc, apply. Two other disappointments from this trip as to the last. The staffing for the bar and veranda are so lean, that we had to order more than one drink at a time or give them a credit card when the drink arrived. The staffing was so light, you really had to sit AT the bar to be served. Not so for the pool during the day though, staff was plentiful. Finally, they have a nice gym and classes and spa but the escalation in prices for some services was excessive. We used a trainer two years ago. It was premium to home about $20 more than home $60/$80. This trip the trainer for an hour was $55 more than home prices $65/$120. So we passed. We will be back, but might have that extra work out before we leave home. Though I love sunset on the veranda, we may now do happy our off site too.
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