Gordon was awesome. We live in the west end and he's by far the youngest bike mechanic with his own practice, and is quite reliable and easy to deal with over the phone. He was really quick and called back same-day, saying our bike was ready to go. When we picked it up, he encouraged us to take it for a spin to check everything was in order. He even gave a quick lesson on how to handle vintage brakes correctly, and also offered to wrap our handles as part of the Advanced tune-up he provided. If you're tired of waiting outside shops, and feeling like a tool in the process, Gordon is the guy to go to. Super friendly, attentive, professional service and fair prices for what he does.