Ooohhh how exciting! The "new" Red Robin - new look, new technology, new attitude. We were seated in the bar area, and let's just say the table setting is VERY intimate. But hey, the setting might be okay since you are in "holding-hands distance" with your neighbor to embrace each other while you embark on a horrible burger adventure.
The first red flag was when we ordered and the server did not ask how we wanted our burger cooked. A "gourmet" burger place that doesn't ask what temperature you would like your burger? Word? Apparently the "new" Red Robin's patty is something similar to what you would find at McDonalds.
It seemed there was only one person working the bar area on a Friday night. This made for 10 minute beer service and 15 minute water service. I guess the "new" Red Robin calls for less servers.
Seemingly the new corporate rebranding has changed the food and service. Bring back "old" Red Robin!