You definitely never want to have to call a tow truck for your four wheeled baby.. but I did this Sunday. My car was stuck in the Sam's club parking lot and with nothing to hook it up to, I had to call for a flat bed. I was skeptical at first because they didn't ask for any information from me, just said they would be there in 40 minutes. The gentleman who showed up (I can't remember his name... I suck!) was right on time and was very helpful. Got my car to the shop about 12 miles away with not a single issue, even though it was in the middle of a hail/rain downpour. A+ service and affordable. Will definitely recommend.