The owner is a jerk. His wife doesn't have much sense either.
The receptionist called and had to reschedule my appointment due to the owner having "something come up". When I did get to meet with him, he was rude and short with me.
As far as my repair getting done, I was told it could be 8 to 10 weeks! I have an active roof leak and need it fixed before anymore damage is done to my interior.
Needless to say, I ended up calling another company who has already done the work.