Ive been to this location several times and have never really had any problems....until my last visit a few months ago. Im only reviewing now because my family is looking to go somewhere for a Thanksgiving lunch and I was going to call the Summerlin location (as im turned off from this Durango location). Reviews for both locations arent that impressive.
Food overall in my experience is decent. The past couple of times Ive ordered fries theyve been soggy. But the problem I had was the restaurant cleanliness. We came in at about 11am on a weekday. We were seated at an end booth. Our area was not clean. The floor/beneath the seats had a previous party's jello and mess...and because it was still a little earlier in the day, on a weekday, and the restaurant wasnt that busy, it made me feel like this was even sitting here from the night before. Disgusting!