No stars
I admit I was late and it was on a holiday but I got to the attendant 25 min before the flight left she took about 5 min to check me in since she had to find me a new flight. The flight I missed I could of made it if she called ahead and aske to hold for 2 min literally it took me less than that to get through security. When I received my new flight it took me a total of 6 min to get to the gate without rushing. I dropped a friend off at the airport the previous day and she was late as well (both flights were with united) but was allowed to board as the last person. For the amount of points used or the first class flight I would expect some consideration. This is only the beginning of my problems. During the second flight I was on standby for first class and was first in line I approached the gate agent which was very rude to me and said nothing was available. I notice right after that 2 people approached that had united branded luggage and they were standby passengers and were givin 2 seats. I noticed that they were given 2 first class seats. I did not say anything at the time Because I did not want to
Be rude like the gate agent. To Sum it all up the agent was very rude and the ticket agent did not help at all and took her time even the the airport was not busy at the time.