I was pretty happy, overall with my experience. But, I was looking for something specific - a stocking cap and gloves set (women's). They have them, but they are super pricey. I was thinking I would find a simple set that was around $5 - $10. They are more like $10-$15 dollars per hat and pair of gloves. So, I ended up buying nothing. Usually, though, they have a good selection.