I've been coming to Providence Eye and Laser for several years (~5) now and each visit has been a pleasant one.
The receptionist team is very attentive and professional. The wait is usually 5-10 minutes after the scheduled time before I'm seen, but much of the time is spent reviewing privacy and HIPA forms. They also recommend $40 eye photographs, however I've never taken them up on the procedure.
I've had three different doctors over the years and each we're willing to answer my questions thoroughly and with care. I feel very confident in their expertise.