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  • Booked this place via my cell phone last minute on a spur of the moment road trip for spring training. All we needed was a place to sleep and get dressed. We checked in got our card to our room. Our room was all the way at the back of the hotel. Upon driving back we see several people loitering around, we see where our room there are more people loitering, a man fixing his truck, doors missing from rooms, broken windows, people starring us down. We turned around and went back to the front. The receptionist asked what wrong to which we replied we are not staying here we don't feel safe. He was going to refund us our money but since we booked it online through Travelocity we had to go through them. I called Travelocity when we returned home and they attempted to reach the hotel, when they finally did the hotel refused to refund us our money. We paid for a raunchy unsafe hotel room that was not used. Thanks Knights Inn for your outstanding and understanding customer service we will be sure to NEVER stay there and be sure that we Let everyone know that you keep guests money even when you know the conditions of your hotel and how unsafe it is for a family.
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