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  • Do I begin with this review? I pulled up to the first available stall to place my order, press the button and there's no answer. I wait 30 seconds press the button again still no answer. I get out of my car and go to the patio to place my order on the machine there. Wasn't able to place my order there because there was a credit card stuck in the machine the wrong way. I get back into my car drive to the other side in another stall and press the button to place my order. Finally someone picked up and took my order. There I sit for more than 20 minutes waiting for my food. I watch the drive-through lane get completely helped and all of the people on the patio have their food. So I press the button and ask the person on the other end of the line when I'm going to get my order, they reply oh very shortly. I ask do you think it will be less than five minutes? They didn't answer because they had already disconnected. About five minutes later my food arrives. I asked the employee what took so long and they blamed it on all the other orders they had to fill. They did say they were sorry but offered nothing to compensate me for waiting almost my entire lunch hour for my food. I've had much better food at other sonics in the past, I will not be returning to this sonic again.
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