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  • I had a seriously amazing burrito. I was already full when we walked in but my friends insisted that I buy one to go so that I could enjoy the awesomeness of their food. I was skeptical but I bought one. I went up to the register and said I wanted a veggie burrito to go, and started telling the cashier the toppings I wanted. The cashier was surly as all hell and rudely told me that I was giving the order wrong - I had to give the toppings to someone else to put in, or something. I was confused and when I asked her to clarify, she rolled her eyes and explained it to me quicker than I could parse the information, so I made her tell me again. She was fuming by the end of it, even though it was my first time there and I just wanted to know how the hell they ran their business. In fact all the staff were surly. That's where the missing stars come in. I get it, people have bad days, but keep your emotional baggage at home, will you? I never understand this in any business - do you not like having customers? Do you want me to associate your establishment with being mad or being treated poorly? Apart from my having made their lives difficult for them, I'd have given 5 stars, as the food was great. Anyway, the burrito I got was huge. The person who put toppings didn't really get the concept of vegan toppings so I had to explain it to her - another mad person - and after what seemed like 20 minutes I had my burrito. My friends and I laughed at how they were Seinfeld's version of the Soup Nazi - the Burrito Nazis. Anyway, I didn't eat it for another 5 hours because I wasn't hungry yet. When I did eat it, it tasted great. The food was seriously worth the hassle in the end.
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