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  • I'll start my review with a positive: when Crash of Rhinos royally messes up, they do at least fix their mistakes. Unlike most of the other reviewers here, my experience with the company was pretty awful. I definitely didn't get Crash of Rhinos' "A" team - the paint crew that came to my house acted as if they'd never painted a home before (although the project foreman assured me this wasn't their first gig). A little background: my home is an older brick house and the crew was painting trim and my garages and exterior doors. Things that most homes have. What follows is not even ALL of the things that went wrong with the work they did: 1. Crew put paint on areas that hadn't been properly cleaned. After I notified the foreman of my concerns, they ended up pressure washing everywhere and re-painting. 2. Crew put paint on areas that hadn't dried, resulting in stains that had to be sanded out and re-painted. 3. Crew painted locked doors without ever opening them. I was home the entire duration of the project. They could have asked me to unlock the doors. After I showed the crew the 1/2 inch strip around the doors that hadn't been painted, I watched one of the crew members paint the edges of the door and then immediately close the door. This seems like something that someone with exactly zero experience painting would do. 4. Crew got overspray on the brick around my front door that was NOT to be painted. When the foreman suggested I just have them paint all of the brick around the door as a solution, I said no. He told me that I was making a mistake. The mistake that was made was the paint crew not covering the brick properly in the first place. 5. During the final walk through, I asked the crew to clean the paint off of several of my window screens. Ten minutes later? The screens had holes in them. 6. My next door neighbor's home got overspray on it. Her siding, window screen, and bikes got paint on them. Crash of Rhinos fixed every single problem that came up and my house looks good. And they deserve props for that. But for the love of all things holy, I should not have had to advocate for things like my house being properly prepped. Or for my doors to be painted while open. I also don't feel like I ever got a "We are so sorry this was your experience" - which is perhaps the ultimate disappointment. Would not recommend.
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