If I could give it zero stars I would. I have the same problems as the other Yelpers. What garbage, I did once get a $30 credit Big Friggin' deal. Hold times of 30 minutes is the norm. If you are moving into a condo community, ask them the provider before signing anything. If it's this horse crap service, move some place else. They are a broker for Dish network but you can't call Dish, they tell you to call Ygnition, blah blah blah. Can't wait to move.....