This is a service review only, as we have not purchased a vehicle from this location. My family and I had a mixed experience with this service department, but it ended well. We needed to bring in our Jeep Grand Cherokee for some warranty work. The first service advisor we worked with didn't follow-up when he said he would, did not check on a part that needed to be ordered for hours, and was very rude over the phone. We ended up having to take our vehicle back home to await a part and bring it back for completion. The second service advisor we had, Vince, was amazing! He had excellent customer service and time management. We are now using this location as our service provider because of Vince.