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| - Man, I love this store. I'm an avid hiker, so I usually visit REI when I need hiking shoes, boots, pants, gear, etc. Their prices are a little high, but this is definitely a case of paying for what you get. The items I've bought from REI have held up for going on a decade now.
My favorite part of REI is their customer service. They don't pester you, but if you need help, the staff are actually experts in the departments they're working in. These are outdoor people who routinely use and test the items they're selling, and they give great advice when you're trying to make a decision about an item. When I bought hiking boots, they were able to help me narrow down what I'd like based on my foot shape, and then they let you walk on a rock to replicate walking outdoors. My foot size was right on the edge of the sock sizing, and I wasn't sure whether to go up or down... so they let me try on the socks. I needed some waterproof hiking pants, and I'd found some online; when I asked where they were in the store, the woman showed me right to them and suggested some others that might be even better (and cheaper).
I could keep going, but you get the picture. REI is pretty awesome.
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