I'm a graduate student and found myself without a printer. I know, that's terrible isn't it? I needed to read a 27 page article from online, and I can't stand screen reading. So I looked to find a place to have it printed. I was stunned when UPS said it would only cost me $2.43 or so AND they would have it ready the next day for no additional charge. Staples always charges $5 extra if you want it the next day. So I uploaded the document, paid, and then went to bed. I called the next morning and the woman who answered the phone told me they didn't see it, but located the order a few seconds later. Maybe 5 minutes after we hung up, she called me and left a voicemail that it was ready to pick up. It was perfect because I ride the bus and had to go to Glendale to catch my connecting bus to go to work, so I was able to pick it up between buses. They got me in and out of there in just a couple minutes, and were so sweet. Nothing was wrong with my order and it was perfect. UPS is my new source for printing!