The purpose of the visit was a pre-employment drug screen. Should be simple enough but somehow they made it very complicated. Their fax machine had been down for 2-3 days so that complicated everything from the start. It seemed as though most of the people in the waiting room at that time were apparently there for drug screening also. The staff are not at all professional, not helpful, and when questioned about anything, they become nasty and indignant. The staff was very uncooperative and so bad at their jobs that it almost seemed as if they were intentionally delaying the process. I've never seen it take 3 business days for test results of this nature.