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| - This experience has been so amazing! The staff is extremely professional but also very kind and welcoming. My initial consultation went very smoothly. All my options were presented in a way that I could understand and there was zero pressure! All questions were answered without making me feel ignorant. The way they speak about the product shows how much they believe in it. Although I had an (extremely extremely rare, like 1 in 3000, non-serious) side effect, the staff did everything to accommodate me. The Man Cave is really awesome and having the choice of wine or beer during my treatments was cool.
In terms of pain/discomfort:
The first 15 minutes were really uncomfortable for me, but once the nerves go numb the procedure is painless; until the session is over and they have to massage the area for a few minutes. Not gonna lie, it was really painful but I am a really rare exception because I have Hypersensitive-nerve syndrome which causes the nerve endings to "go haywire" after some sort of trauma (in this case getting frozen). It effects 1 in 3,000 (at least that is what my doctor told me). About 6 days after my procedure, when the nerve endings started to wake back up, my pain was incredible. Not only was my skin hyper sensitive (couldn't even have a shirt on without pain), I had these intense stabbing pains. I literally could not sleep for three days. Again, this was due to my hypersensitivity syndrome. Luckily I was able to get medication for this exact issue and within a few days the pain was gone! Plus Bodify paid for my doctor's visit, without me even having to ask them to.
I am in month three of four but my results haven't been as promised. I was worried that I may have to pay for another round of Cool Sculpting to get me where I wanted to be. I was shocked when I was told that if I am still not showing the promised results in another month that I would be re-treated, 100% free!! I did't even need to ask! I was told that if I was re-treated I would be, out of over 7,000 treatments, only the 4th person to be re-treated. This shows how much they believe in this system. I have never heard of this kind of promise before in this industry.
So despite the bad pain that I experienced after the procedure and the fact that I may need to be re-treated, I am still giving a 5 star rating because my experience was that amazing.
Key factors for 5 star rating:
1. Staff is professional, warm and welcoming
2. The staff truly believe in Cool Sculpting
3. The Beautiful Results Promise is real
4. The accommodations that were made before, during and after my treatment were beyond anything I could have hoped for.
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